Is your organization looking for a solution to prioritize and manage service requests? ARCHIBUS Service Desk provides a centralized, self-service portal for common requests such as: moves/adds/changes, room reservations, project management, etc.
The application automates the service request cycle through Service Level Agreement (SLA) designations that authorize, prioritize, route, and complete requests. It routes work to the appropriate parties by following a workflow that is pre-defined. Facilities professionals can express costs and approvals of items to requestors before requests are submitted to system.
Manage a variety of service requests through the Workplace Services Portal on mobile devices and desktops.